Datenschutzerklärung

In this privacy policy we inform you about the processing of your personal data.

If you want to change your privacy settings (grant consent or revoke your previously granted consent), click here to change your settings.

Responsible

WRB Hotelbetriebe GmbH & CoKG, Weng 17, 5453 Werfenweng, Österreich, hotel@gutwenghof.at, +43(0)6466 4500

Hosting

Verantwortlicher: digso GmbH, Reinhausstraße 13 8020 Graz

Server Log Files

Connection data are processed to monitor the technical function and to increase the reliability of our webhost. The duration of processing is limited to 30 days.

The legal basis of processing is the legitimate interest (absolute technical necessity of a server log file as fundamental data basis for failure analysis and for security measures in connection with the “website” service which you have explicitly requested by visiting the website) according to Art. 6 (1) (f) GDPR combined with § 25 TTDSG.

CDN Provider

AWS Cloudfront CDN

Parts of our website are hosted by our processor AWS Cloudfront, Amazon Web Services Inc., 410 Terry Avenue North, Seattle WA 98109, USA.

Connection data are processed to provide and to deliver the website. Data are not stored beyond access for the mere purpose of delivery and provision of the website. However, our processor keeps connection data for security purposes. The duration of processing for security purposes varies and ends with the necessity of the security measures. Furthermore, our processor anonymizes collected data immediately after such data were collected and provides us with statistics for analysis containing anonymous data. We use these statistics for debugging and the sophistication of our website.

The legal basis of processing is the legitimate interest (absolute technical necessity to provide and to deliver the “website” service which you have explicitly requested by visiting the website according to Article 6 (1) (f) GDPR combined with § 25 TTDSG.

Contact Form

You can contact us by using a contact form provided on our website. After submission of the contact form, the controller will process the personal data you have provided for the purpose of handling your request on the basis of your consent which you have given by submitting the form according to Art. 6 (1) (a) GDPR, until revocation.
You have no legal or contractual obligation to provide personal data. If you do not provide such data, you are simply not able to submit and we are not able to process your request.

Web Fonts

Font Awesome

We process connection data and browser data in cooperation with our processor Fontawesome, Fonticons, Inc., 6 Porter Road, Apartment 3R, Cambridge, MA 02140, USA, in order to provide the fonts which the web browser needs to display the website. This data is processed only for the time needed to select and transfer the fonts.

The legal basis of processing is the legitimate interest (absolute technical necessity to provide and to deliver the “website” service which you have explicitly requested by visiting the website according to Article 6 (1) (f) GDPR combined with § 25 TTDSG.

Any further independent processing of data by Fontawesome is carried out by Fontawesome as sole controller. Detailed information is provided in the Data privacy policy of Fontawesome.

Tag Manager

Google Tagmanager

If you give your consent, we will process your personal data in cooperation with the service Google Tag Manager, Google LLC, Amphitheatre Parkway, Mountain View, CA 94043, USA, as joint controllers for the purpose of initiating, controlling and maintaining of further services on our website. In this case the service mentioned above shall be operated by Google Tag Manager. Failure to give consent therefore has exactly the effect described for the service listed above. You can revoke your consent by changing the settings at Privacy settings.

We enable Google Tag Manager the collection of connection data and data of your web browser. This data will be used by Google to advancing their service.

The legal basis of processing is your consent according to Article 6 (1) (a) GDPR. The Google group transfers your personal data to the USA. The legal basis for data transfer to the USA is your consent in accordance with Art. 49 Para. 1 a in conjunction with Art. 6 Para. 1 a GDPR. Before you gave your consent, you were informed that the USA does not have a data protection level that complies with EU standards. In particular, US intelligence agencies can access your data without being informed about it and without you being able to take legal action against it. For this reason, the European Court of Justice ruled in a judgment that the previous adequacy decision (Privacy Shield) was invalid.

Analysis Services

Google Analytics

If you give your consent, we will process your personal data in cooperation with the service Google Analytics, Google LLC, Amphitheatre Parkway, Mountain View, CA 94043, USA, as joint controllers for the purpose of failure analysis and statistical analysis of our website. A failure to give consent will have no immediate impact on the function of the website, although a lack of statistic data will make it more difficult for us to sophisticate the website. You can revoke your consent by changing the settings at Privacy settings.

We will enable the service to collect connection data, data of your web browser and data of accessed content and to execute analysis software and to store data on your terminal device. The service anonymizes collected data immediately after such data were collected and provides us with statistics for analysis containing anonymous data. We use these statistics for failure analysis and for the sophistication of our website. Data on your terminal device are kept for up to two years.

The legal basis of processing is your consent according to Article 6 (1) (a) GDPR. The Google group transfers your personal data to the USA. The legal basis for data transfer to the USA is your consent in accordance with Art. 49 Para. 1 a in conjunction with Art. 6 Para. 1 a GDPR. Before you gave your consent, you were informed that the USA does not have a data protection level that complies with EU standards. In particular, US intelligence agencies can access your data without being informed about it and without you being able to take legal action against it. For this reason, the European Court of Justice ruled in a judgment that the previous adequacy decision (Privacy Shield) was invalid.

Ads, Profiling, Tracking, Retargeting

Facebook Pixel

If you have given your consent, we will process your personal data in cooperation with Facebook Pixel, Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, as joint controllers for the purpose of providing personalized ads and measuring our advertising success.

There will not be any direct impact on the function of the website if you do not give your consent, although we will not be able to provide you with personalized ads on your device if you do not consent. You can revoke your consent by changing the settings at Privacy settings.

We will enable the service to collect connection data, data of your web browser and data of accessed content. We also enable the service to execute a tracking and recognition software and to store data on your device. The tracking and recognition software then allows the service to enhance its advertising network and to recognize you when you visit other websites or to provide personalized ads. We also use the collected data also to measure our advertising success. Data on your device are kept for up to two years.

The legal basis of processing is your consent according to Article 6 (1) (a) GDPR.

The Facebook group transfers your personal data to the USA. The legal basis for data transfer to the USA is your consent in accordance with Art. 49 Para. 1 a in conjunction with Art. 6 Para. 1 a GDPR. Before you gave your consent, you were informed that the USA does not have a data protection level that complies with EU standards. In particular, US intelligence agencies can access your data without being informed about it and without you being able to take legal action against it. For this reason, the European Court of Justice ruled in a judgment that the previous adequacy decision (Privacy Shield) was invalid.

Newsletter Services

MailChimp

After consenting we will process your personal data for the purpose of sending you electronic direct mailings (e.g. newsletter) until revocation.

For the purpose of sending you newsletters we collaborate with our processor Mailchimp, The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000 Atlanta, GA 30308, USA.

The legal basis of processing is your consent according to Article 6 (1) (a) GDPR. You have no legal or contractual obligation to provide personal data. If you do not provide such data, we will not send you electronic direct mailings.

The legal basis for data transfer to the USA is your consent in accordance with Art. 49 Para. 1 a in conjunction with Art. 6 Para. 1 a GDPR. Before you gave your consent, you were informed that the USA does not have a data protection level that complies with EU standards. In particular, US intelligence agencies can access your data without being informed about it and without you being able to take legal action against it. For this reason, the European Court of Justice ruled in a judgment that the previous adequacy decision (Privacy Shield) was invalid.

Right to object

You have the right to object to processing if your personal data is processed based on legitimate interests.

We will then cease the processing carried out on this basis, unless there are compelling and legitimate reasons for us to do so.

You have the right to object to the processing of your personal data for the purpose of direct marketing. In this case, we will cease the processing of your personal data for the purpose of direct mail.

The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Withdrawal

You have the right to withdraw your consent at any time by changing the settings at Privacy settings.

If you have given your consent to receipt of advertising by email, you may withdraw your consent by clicking the unsubscribe link. In this case, we will cease the processing operations, unless there is any other legal basis.

The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Right to data subject

You have the right to access to, rectification, erasure and restriction of processing of personal data.

You have also the right to data portability if the processing of your personal data is based on your consent or on a contract concluded with you.

You have also the right to lodge a complaint with the supervisory authority. If you need more information on the supervisory authorities in the European Union, go to here.

ADDITIVE+ MARKETING AUTOMATION – Direktmarketing

Zur Steigerung der Kundenbindung sowie zum Verkauf von Leistungen und Zusatzleistungen nutzen wir Hotel Marketing Automation Software von ADDITIVE GmbH, 39011 Lana (BZ), Italien („ADDITIVE“) im Bereich Marketing- und Vertriebsautomatisierung für Hotels. Dabei werden Daten, die wir im Zusammenhang mit Ihrer Anfrage, Buchung, Bestellung, Aktivierung, Anmeldung oder sonstigen Übermittlung eines Formulars auf der Website erheben und verarbeiten, analysiert und dazu genutzt, um Ihnen über die ADDITIVE+ MARKETING AUTOMATION automatisiert Angebote für Leistungen und Zusatzleistungen zu unterbreiten. Das angemessene Datenschutzniveau ergibt sich dabei aus der abgeschlossenen Auftragsverarbeitungsvereinbarung.

Sie können der Verwendung Ihrer Daten für diesen Zweck jederzeit über den Abmelde-Link in der jeweiligen Nachricht widersprechen.

Die Datenverarbeitung erfolgt auf Basis der gesetzlichen Bestimmungen des Art 6 Abs 1 lit f (berechtigtes Interesse) der DSGVO.

Unser Anliegen im Sinne der DSGVO (berechtigtes Interesse) ist die Vermeidung von Nachteilen gegenüber unseren Wettbewerbern, die Verbesserung unserer Markenbekanntheit sowie die Maximierung unseres wirtschaftlichen Erfolgs durch bestmögliche vertriebliche Nutzung der gewonnenen Kontakte.

ADDITIVE+ GUTSCHEINE

Sie haben die Möglichkeit, über unsere Website Gutscheine über ein online Gutscheinsystem zu kaufen. Zur Bearbeitung Ihres Kaufs sowie zur Speicherung und Aufbewahrung Ihrer Daten nutzen wir im Bereich Gutschein Marketing Tourismus die Gutschein Software von ADDITIVE GmbH, 39011 Lana (BZ), Italien („ADDITIVE“). Ihre Daten werden innerhalb der EU bzw. des EWR verarbeitet und gespeichert.

Die von Ihnen bereitgestellten Daten sind zur Vertragserfüllung bzw. zur Durchführung vorvertraglicher Maßnahmen erforderlich. Ohne diese Daten können wir den Vertrag mit Ihnen nicht abschließen. Eine Datenübermittlung an Dritte erfolgt nicht, mit Ausnahme der Übermittlung der Kreditkartendaten an die abwickelnden Zahlungsdienstleister zum Zwecke der Abbuchung des Einkaufspreises sowie an unseren Steuerberater zur Erfüllung unserer steuerrechtlichen Verpflichtungen.

Die Datenverarbeitung erfolgt auf Basis der gesetzlichen Bestimmungen des Art 6 Abs 1 lit a (Einwilligung) und/oder lit b (notwendig zur Vertragserfüllung) der DSGVO.

ADDITIVE+ NEWSLETTER

Sie haben die Möglichkeit, über unsere Website unseren Newsletter zu abonnieren. Hierfür benötigen wir Ihre E-Mail-Adresse und Ihre Erklärung, dass Sie mit dem Bezug des Hotel Newsletter über ADDITIVE OHG, unseren Anbieter im Bereich E-Mail Marketing Hotel einverstanden sind.

Um Sie zielgerichtet mit Informationen zu versorgen, erheben und verarbeiten wir mit unserem Newsletter System außerdem freiwillig gemachte Angaben zu Interessengebieten, Name, Geburtstag und Herkunftsregion/-land.

Sobald Sie sich für den Newsletter angemeldet haben, senden wir Ihnen ein Bestätigungs-E-Mail mit einem Link zur Bestätigung der Anmeldung.

Das Abo des Newsletters können Sie jederzeit über den Abmelde-Link im jeweiligen Newsletter stornieren.

Zur Verarbeitung Ihres Abos sowie zur Zustellung des Newsletters an Ihre E-Mail-Adresse nutzen wir Software von ADDITIVE OHG, 39011 Lana (BZ), Italien („ADDITIVE“). Mittels dieser Dienste und Systeme werden Ihre Daten zumindest zum Teil auch außerhalb der EU bzw. des EWR verarbeitet und gespeichert. Das angemessene Datenschutzniveau ergibt sich dabei aus der abgeschlossenen Auftragsverarbeitungsvereinbarung.